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Privacy policy

Privacy Policy

At TwistedLily.com, your privacy is our top priority. We are committed to protecting your personal information and ensuring that your experience with us is safe and secure.

Our Commitment to You

TwistedLily.com will never sell, trade, or share your personal information with third parties. This includes:

  • Your email address
  • Phone number
  • Billing and shipping address
  • Product preferences
  • Order history

We use only the highest security standards, including secure payment processing through one of the top three providers. We do not store credit card information on our servers, ensuring that your sensitive data remains fully protected.

All other personal information collected will be handled with the utmost confidentiality and used solely to enhance your shopping experience with us.

If you have any questions or concerns about our privacy practices, feel free to reach us at info@twistedlily.com.

How We Protect Your Information

We understand your concerns about online security, and we share your commitment to safeguarding your personal data. To ensure your safety, we use Secure Socket Layer (SSL) encryption technology to protect all information transmitted during the ordering process.

SSL ensures that any data shared between your computer and our website is encrypted and can only be decoded by TwistedLily.com. Once you initiate checkout, all communication with our server operates in secure mode.

You can verify our security measures by ensuring that your browser supports SSL protocol. For more information on updating your browser, please refer to your provider’s help section.

Information We Collect

When you place an order at TwistedLily.com, we collect specific information required to process your order efficiently. This includes:

  • Name
  • Phone number
  • Email address
  • Payment information
  • Billing and shipping address
  • Details of the products you purchase

Marketing Communications

  • Email: Customers may choose to join our digital mailing list by opting in. We will only use your email address to send you promotions, updates, and exclusive offers from TwistedLily.com. You may unsubscribe from our email list at any time by following the unsubscribe link in any email or by contacting us directly.

  • Mail: We may also use your mailing address to send you printed promotional materials, such as catalogs, special offers, and updates. If you prefer not to receive physical mail from us, you can opt-out by contacting our customer service team or following the opt-out instructions included in our mailings.

Opting Out

  • Email Opt-Out: You can unsubscribe from our email promotions by clicking the "unsubscribe" link included in any marketing email or by emailing us at info@twistedlily.com.
  • Physical Mail Opt-Out: To opt-out of receiving physical marketing materials, please email us at info@twistedlily.com with your full name and mailing address, or follow the instructions provided in any mailed communication.

Your Information Is Safe with Us

We take every measure to keep your personal data secure and private. TwistedLily.com only uses the most trusted and secure payment processing services, and your payment information is never stored on our servers.

Cookie Policy

TwistedLily.com uses session cookies to enhance your shopping experience. These small files help track your shopping cart and ensure the smooth functioning of the checkout process. Session cookies are temporary and expire once you close your browser. You can enable or disable cookies through your browser settings.

Additionally, we use cookies to facilitate currency conversion based on your location. By using our website, you consent to this cookie usage. These cookies are also temporary and are automatically removed when you close your browser.

 

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